Shipping Policy

We are dedicated to providing a smooth and reliable shopping experience. Please review our shipping policy below to understand how your order will be processed and delivered.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

We currently ship across Pakistan. Estimated delivery times are as follows:

• Major Cities: 2–5 business days

• Remote Areas: 4–7 business days

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, where applicable, are calculated and displayed at checkout before your order is confirmed. Any promotional offers, including free shipping, will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email, allowing you to monitor the progress of your shipment.

Delivery Information

Customers are responsible for providing accurate shipping details, including their full address and contact number. We cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information.

Delays

While we work closely with our courier partners to ensure timely delivery, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact our customer support within 24 hours of receiving your order. Kindly provide clear photos of the item and packaging so we can review the issue and arrange an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, our customer support team is always available to assist you.